Our story

The best combination of skill & local knowledge

Philip Neeve Plumbing has been a trusted name in Norfolk for over 30 years. Here's the story behind the business.

Built on trust, delivered with expertise

Philip Neeve Plumbing & Heating was founded in the early 1990s in Dereham, Norfolk. What started as a one-man operation has grown into a team of experienced, Gas Safe registered engineers serving homes and businesses right across the county.

Our founder Philip brought decades of trade knowledge and a straightforward philosophy: do the job properly, be honest about costs, and leave every customer feeling looked after. Those values haven't changed.

Today our team handles everything from annual boiler services and emergency repairs to full central heating installations and luxury bathroom renovations — all with the same attention to detail that has earned us our reputation.

What we stand for

🔨

Quality first

We never cut corners. Every job is completed to the highest standard, using quality components and tested thoroughly before we leave.

💬

Honest advice

We tell you what you need — not what costs the most. Our quotes are transparent and our engineers explain everything clearly.

⏰

Reliability

We arrive when we say we will and complete work on schedule. We respect your time and your home.

📍

Local knowledge

Based in Dereham and serving Norfolk for over 30 years, we understand the local property types, water conditions and communities we work in.

✅

Fully certified

All gas work is carried out by Gas Safe registered engineers. We hold full public liability insurance and all relevant industry accreditations.

📞

Always available

From planned installations to 2am emergencies, our team is ready. We operate a genuine 24/7 emergency line — no answering services.

Accreditations & certifications

Gas Safe Registered

All engineers who work on gas appliances hold valid Gas Safe registration — the only legal requirement for gas work in the UK.

Fully Insured

We carry full public liability insurance giving you complete protection and peace of mind on every job.

Worcester Bosch Accredited

Approved installer for Worcester Bosch, enabling us to offer extended 10-year manufacturer warranties on qualifying installations.

Vaillant Advance Installer

Recognised Vaillant Advance installer, offering competitive pricing on Vaillant boilers and extended warranty packages.

What our customers say

Don't just take our word for it.

★★★★★

"Philip's team replaced our boiler and fitted two new radiators in a single day. Polite, tidy and everything was explained clearly. Couldn't be happier with the result."

Sarah M.

Dereham, Norfolk

★★★★★

"Called them on a Sunday evening with a burst pipe. They were with us within two hours and had it sorted quickly. Absolute lifesavers — professional from start to finish."

James T.

Norwich, Norfolk

★★★★★

"Used Philip Neeve for our full bathroom renovation. The quality of work is outstanding and the price was fair. We've already recommended them to three neighbours."

Claire & David R.

Fakenham, Norfolk